What is Yelp?

Yelp is an online business directory where enterprises can get listed and found online. Customers can find them, contact them and rate them. The combination of all these things makes Yelp very useful indeed. Yelp combines traditional business listings in a directory like Yellow Pages with social elements. Customers can leave feedback on their experiences with that business which does two things. It informs future customers of what they might expect and it keeps standards high or forces an improvement of those standards to prevent negative feedback. On the business detail page, you have the name, address, phone number and website URL at the top with a small map showing you how to get there. Opening hours and other information are on the right side and reviews are lower on the page in the center. This format is repeated across the site for all businesses so you will always find the same information in the same place.

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